How to revert to old outlook2/3/2023 ![]() After a few months, it won't be a big issue. ![]() He'll just have to remember that most of his e-mail is in the archive. ![]() That will pop the archive up in Outlook below his mailbox. Then, once the PST is created, just go to File-Open-Outlook Data File. It might be easier to do through Exchange, especially if Outlook is giving him problems. NOW you have a clean first run Outlook setup. Go to Users usernameAppDataLocalMicrosoft and delete the Outlook folder. Go to appdataMicrosoft and delete the Outlook folder. ![]() If not, he'll have to drag and drop manually or export the whole mailbox to PST. The correct way: In registry, go to HKCUSoftwareMicrosoftOffice version and delete the Outlook key. I guess the proof will be in the pudding. And the import may have modified the emails. I am not sure that will work because Outlook uses a hidden "last modified date" to decide what gets archived. ![]() Then you should be able to do the File-Archive thing. This may be a better choice anyway, even if it isn't 20GB. If it's bigger than 20GB, you'll need to turn off cached mode so it doesn't generate an OST file. As long as his maiblox, plus the archive, is smaller than 20GB(if using cached mode), you should be able to open Outlook, go to file-archive, and push it all back to a PST file. ![]()
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